Check out if you can find the solution you need.
What happened: I cannot use the app. Are used to use it all the time but it logged me out and I try to reset my password but I never get the reset your password email. I only get advertisement emails from the dollar store not emails that help me.
What happened: I was trying to do something, and ran into a problem.
What happened: The problem: Locked account
What happened: Aspiring to take on the role of a manager, I have encountered various challenges associated with this prestigious title. Unfortunately, the previous manager at Dollar General, who recently resigned, seemed to harbor some animosity towards me. Consequently, I remain uncertain about his actions regarding my applications. Nevertheless, I am determined to bring to your attention that I am the ideal candidate for the position at Store S*****, capable of ensuring its profitability and being accountable for its success.
What happened: The problem: Bout a green dot car yesterday and paid cas , *** .** and it's not on my card ** plus hrs
What happened: The problem: Paid ***.** for a green dot card cant us it money never transferred
What happened: I had dg to delete my old previous account so I could start over but it will not accept my email address says it's already in use
To contact the Dollar General customer service by phone, you can follow these steps:
Look up the phone number of the Dollar General customer service. The phone number is listed on dollargeneral.com. Or check out the Dollar General phone number page on WorthEPenny.
Dial the Dollar General phone number (877) 463-1553.
Wait for an answer: Once the call is connected, wait for a Dollar General representative to answer on the other end.
Identify yourself and state your reason for calling the Dollar General representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Dollar General to help them assist you.
Ask for assistance: Ask the Dollar General representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Dollar General needs additional information from you or provides any instructions, follow them carefully.
Thank the Dollar General representative: After you have received the assistance you need, thank the Dollar General representative for their time and help.
To get to a real person as quickly as possible when calling Dollar General, you can follow these steps:
Dial the Dollar General customer service phone number (877) 463-1553, which can be found on the Dollar General website or in your order confirmation email form Dollar General. Or check out the Dollar General phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Dollar General. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Dollar General representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Dollar General representative.
If the system still doesn’t connect you to a Dollar General representative, stay on the line without pressing any keys. Dollar General will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Dollar General.
Once you reach a live person, explain your issue and provide any relevant information about your Dollar General order. The Dollar General representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Dollar General website. This may allow you to connect with a Dollar General representative more quickly and efficiently than calling.
When calling Dollar General customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Dollar General account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Dollar General representative without any disruptions or background noise.
Be polite and respectful to the Dollar General representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Dollar General.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Dollar General representative address your concern.
If the initial Dollar General representative is unable to resolve your issue, politely ask to speak with a supervisor from Dollar General or escalate the issue to a higher level of authority.
Take notes during the call, including the Dollar General representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Dollar General after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Dollar General customer service.
If you are unhappy with your call to Dollar General customer service, there are several options you can try:
Call again: Try calling Dollar General customer service again and speak to a different Dollar General representative. Sometimes a different Dollar General representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Dollar General representative, you can ask to speak with a supervisor from Dollar General or escalate the issue to a higher level of authority.
Provide feedback: After the call, Dollar General may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Dollar General customer service through other channels, such as email or chat. You can also explore the Dollar General Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Dollar General service, you may want to consider other options such as returning the product you bought on Dollar General or filing a complaint with a consumer protection agency.
No, Dollar General hasn’t provided any live chat service currently. While live chat support is not currently available, Dollar General offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Dollar General customer service by phone, email, or social media. Phone support is available all day, and customers can expect a prompt response from a Dollar General representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Dollar General.
You can contact Dollar General via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Dollar General via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Dollar General official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Dollar General, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Dollar General. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Dollar General social media team.
Please note that the social media accounts of Dollar General are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Dollar General for certain issues. For urgent or complex issues, it's recommended to contact Dollar General customer service via phone or chat for more personalized assistance.
Yes, to contact the Dollar General customer support by email, follow these steps:
Go to dollargeneral.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Dollar General and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Dollar General order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Dollar General order number or username.
Once you have completed the email, click send. You should receive a response from the Dollar General customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Dollar General. WorthEPenny provides free tools and resources to assist customers in reaching Dollar General customer service more efficiently, such as the Dollar General phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Dollar General, as well as forums where Dollar General customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Dollar General, it is not associated with or endorsed by Dollar General.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Dollar General official app or the Dollar General company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Dollar General trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Dollar General. All references by WorthEPenny to third-party trademarks like Dollar General are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.